Shipping policy

Shipping Policy

We currently ship to addresses within the United States, including PO boxes and APO/FPO addresses.

Shipping cost

Standard shipping is $4.95, and free on orders of $50 or more.

Processing time

Orders are processed within 1-2 business days (Monday-Friday, excluding US holidays). You will receive a confirmation email once your order is placed, and a shipping confirmation with a tracking number once it ships.

Delivery time

Standard delivery takes 6-10 business days after your order ships (about 7-12 business days from the day you order). Delivery times are estimates and may be longer during holidays or carrier delays.

Tracking

Use the tracking number in your shipping email, or visit our Order Tracking page.

Lost or delayed packages

If your tracking has not updated for 7 days, or your order has not arrived within 20 business days, email hello@seolura.com and we will investigate and send a replacement or refund if the package is lost.

Incorrect address

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of ordering and we will try to update it before it ships.